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What To Expect

Reaching out for therapy, and finding the right therapist for you, can be stressful. I aim to make the process as easy and straightforward as possible for you. Here is a step-by-step guide of what to expect if you choose to work with me.

 

Note: if you want to use insurance, I accept United Healthcare, Aetna, Oxford, and Optum for Florida residents. I do not accept any insurances other than these. If you are out of network, I can provide a therapy "superbill" for your insurance company.  If you choose not to use insurance, I accept private pay.

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Note: I am pleased to share that I am able to work with individuals who are located in states that are part of the Psychology Interjurisdictional Compact (PsyPact): Alabama, Arizona, Arkansas, Colorado, Commonwealth of the Northern Mariana Islands, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Kansas, Kentucky, Maine, Maryland, Michigan, Minnesota, Missouri, Nebraska, Nevada, New Hampshire, New Jersey, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming. 

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1. You can book an appointment with me by calling, texting, or emailing me directly. I offer a free 15 minute telephone consultation to ensure we are a good fit, give you a chance to tell me why you are seeking services, and allow us time to ask each other some initial questions. My telephone number is  904-419-3018. My email address is elementspsych@gmail.com

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2. After our consultation call, if you would like to schedule an appointment with me, we will decide upon a day and time. (If you want some time to think about it before scheduling, that's okay too!) I will send you an email confirming your appointment. I use Simple Practice, which is a HIPPA compliant database that I use for client records, telehealth video sessions, and the forms you will need to complete to begin services. I request that you complete these forms within 24-48 hours and send them back to me. If you have any questions about the forms, please reach out to me.

 

3. If you are using insurance, my insurance billing company, Headway, will be reaching out to you to confirm your insurance information and to set up billing. I know this seems like a lot to do initially, but once this is set up there is nothing else you need to do on your end!

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4. Our first session will be what is called an intake session. It is an important part of the therapy process with the purpose to get as full and accurate of a picture of who you are as possible. It is different than what the rest if therapy will look like. We will be reviewing the forms you completed, and I will have some follow-up questions too. I like to make sure clients have these forms ahead of time so you have time to think about your answers, then we will go over them together.

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*Please note that in a virtual practice setting like mine, clinicians assess for risk levels, and may refer a client to higher level of care if there is a safety risk to themselves or to others.

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